FAQ | www.dawzskincare.com.au

Common Questions Answered

Your Inquiries

At Dawz Skincare, we prioritize your skincare journey by addressing your common questions. Our goal is to provide clarity and confidence in choosing products suitable for your skin type and concerns.

What ingredients are used in your products?

Our skincare formulations feature high-quality, effective ingredients enriched with vitamins and antioxidants. Every product is designed to address specific skin issues, ensuring they are safe and beneficial for acne, dryness, oiliness, and ageing signs.Other products will soon be available for purchase.

How do I choose the right products?

Selecting the right products depends on your skin type and specific concerns such as acne, dryness, or signs of ageing. We recommend consulting skincare experts by sharing our ingredients list of your products of choice or doing a patch test.

What is your return policy for products?

At Dawz Skincare, customer satisfaction is paramount. If you are not satisfied with your purchase, you can return the product within 14 days for a full refund or exchange, provided it is unused, unopened and in its original packaging.

How can I check my order?

Why do you only offer salmon serum?

As soon as your payment is completed and your purchase ships, you may check the status of your order on your Account page.

Our company is new and has focused on perfecting our PDRN salmon serum, so we currently have limited stocks. However, our team is actively working on formulating and supplying additional stocks.

Will you be offering additional skincare products?

Our team is currently perfecting formulations for different skincare that will address various skin issues, such as acne, dryness, and pigmentation, as well as other products for signs of aging. These will be available for purchase soon, so stay tuned.