Terms & Conditions
Dawz Skincare (ABN 28 909 638 148) runs this website.
Throughout this website, words like "we," "us," and "our" are used to refer to Dawz Skincare.
You're using our "Service" when you visit, navigate around, or order from this website. You agree to be bound by these terms and conditions (the "Terms"), even if we change them at any time and for any reason, without giving you any warning. Please stop using this website and/or our Service right away if you don't agree with the Terms.
Dawz Skincare owns and runs this website. If it's not stated otherwise, the website and everything on it belong to Dawz Skincare. Dawz Skincare owns all rights to this property. The site and the products it sell are only for people to use for personal, non-business reasons.
We are not responsible for any losses, expenses, damages, legal fees, or costs that come from breaking these Terms or doing something wrong or negligence with your account or using the website or the Service. This includes anyone else accessing the website through your account.
Conditions for Using the Product
Please don't use the information on our website instead of getting medical help from a professional. This website is only an online store that sells and ships beauty and skincare products. It is suggested that you speak to your doctor before using any of the goods on our website to make sure they are safe for you. In case you need medical help right away, call 000 or your doctor.
Please read and follow the directions that come with each product. You can find these rules on both the product page on our website and the product itself.
You should talk to your doctor or other health care provider if you have any medical questions. We can't promise you a certain outcome when you use the product; the outcomes will be different for each user. If you read testimonials or reviews about our products or service on any other site, please know that they are just the customer’s personal opinions and not medical or scientific advice.
Notice
You are responsible for all risks that come with using our website, making an account, or placing an order through it. This includes the risk that any virus or malicious bug sent by this website or a third-party website could damage your computer, tablet, phone, software, or data.
You are responsible for keeping your account safe if you use our website or make an account and become a member. The things that happen with your account (like orders made by someone else using your account) are your duty. At its own judgement, Dawz Skincare can close your account at any time without giving you notice. If this website is down, we are not responsible.
As far as the law allows, Dawz Skincare is not responsible for any harm, allergic reaction, bad side effects, loss, or damage that occurs because of using or abusing our products, website, or service. If there is any kind of injury, allergic response, bad side effect, loss, or damage, we will only be responsible for the value of the product that was bought. Yes, you understand that we don't make the products on our website; we just sell them.
We can fix mistakes or add new information about products at any time and without warning. If there is wrong information about a product (like size, price, etc.), we can refuse or cancel any sale for that item that was wrongly described. You can stop or refuse an order in this way, and if your chosen payment method has already been charged, Dawz Skincare will refund that method of payment for the amount of the cancelled order.
Delivery
As far as the law applies, Dawz Skincare is not responsible if it fails to ship products on time or at all if that failure is caused by something out of its control. Things that are out of its control could include war, revolt, a labour strike, a natural disaster like an earthquake, or an endemic or pandemic disease like COVID-19. We will do our best to get the goods to you as soon as the event is over.
If a package is lost or not claimed, Dawz Skincare is not responsible. You can track your order online, and this information is sent to you by email after you place your order. It is up to you to check on the package through our website by clicking on "Track my Order." Customers should use their tracking code if they can't find or receive their order right away. While placing an order on our website, if the wrong address is entered on the checkout page and the package is sent out but then returned to us, the customer will have to pay for the item to be sent again to the correct address.
Packages Lost
Unlawful Use
It is strictly forbidden to damage, disable, or interfere with the function of this website or try to get unauthorised access to it, its networks, or gateways by hacking, imitation, or any other similar method. By using the website or Service without permission, you agree to pay Dawz Skincare for any loss or damage that happens as a result.
Policy for Returns and Refunds
We must follow the guarantees that come with our products due to the Australian Consumer Law. If you send the products back to us within 14 days of delivery, we will gladly refund or replace them. The item can't have been used or have any signs of wear, and the package can't be destroyed. You can't receive a refund or a new product if the package is broken or if the product has been opened or used.
Confidentiality
By protecting your information, we are fully committed to making sure that our site and your shopping experience are safe. Any private data gathered by us will be kept secret, processed carefully, and not shared or sold to anyone else (unless required or allowed by law).
The information gathered on this website will only be used by Dawz Skincare and will not be given to or sold to any other group or person. When you make an account or place an order, we will collect information like your name, email address, and delivery address. We will keep this information safe.
We don’t keep credit card information on file. Standard Secure Sockets Layer (SSL) encryption methods are used by our payment system to protect and encrypt your credit card information before it is sent over the Internet. To handle your payments, we rely on a safe third-party payment gateway. You can't see, access, or store your credit card information on Dawz Skincare. However, we can't promise that these third-party providers are strong or effective.
There may be links to other interesting sites on our website. However, we are not in charge of the safety, privacy, or content of any external or affiliated sites.
As Dawz Skincare member, you may get emails with regular news that could be our promotions, cosmetics, beauty, or news from the business. You will always be able to "opt out" of getting this information.
Conditions for using SMS
When you agree to Dawz Skincare's SMS marketing during checkout and start a purchase or subscribe through our subscription tools, you agree to receive recurring text messages from us about your order, including reminders to complete the checkout process if you leave it unfinished, text marketing offers, and transactional texts, such as requests for reviews, even if your phone number is on a state or federal do-not-call list. The number of messages changes. Giving permission is not needed to buy something.
You can stop getting text marketing and alerts by replying with "STOP" to any text message we send you or by clicking on the "unsubscribe" link in any of our messages. You agree and understand that other ways of opting out, such as using different words or requests, will not be considered valid ways to opt out. You are responsible for all charges and fees that your wireless provider puts on text messaging. We don't charge for the service; there may be charges for messages and data.
Any phone number or short code we use to run the service can be changed at any time. We will let you know about these times. You understand that any messages you send to a new phone number or short code, even ones that ask for help or to stop calling, might not be received through, and we won't be responsible for following through on those messages.
If the law allows it, you agree that we won't be responsible if any information sent through the service is lost, delayed, or sent to the wrong place. We also aren't responsible for any mistakes in that information or for your actions based on it.
We respect your privacy rights. Read our Privacy Policy to find out how we gather and use your personal data.
Please email us at hello@dawzskincare.com.au if any of these Terms are not clear to you or if you have any questions.